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Information Technology
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20003914 Requisition #

SUMMARY 
Responsible for support of Radiology, Cardiology, Neurology and OB applications. Which includes but is not limited to application implementation, support, QA, troubleshooting, reconciliation of system errors and exceptions reports. In addition, first line support for desktop and clinical applications, which includes providing support to end users. This position includes daily systems check of backups,  interface errors, printer queues management, creation of end users logon and security roles along with hardware maintenance and the quality of patient result output from Powerscribe, Magview, Xcelera PACS, Spacelab Holter and Event Monitor, Novius, ISite PACS, EPIC Radiant and OBServer and any new technology as directed. Work is performed under the direction of a supervisor or manager. Other responsibilities will be assigned as required.

QUALIFICATIONS  

  • Baccalaureate degree with 3 -5 year's experience with Clinical Information system or 8-10 years equivalent healthcare IT experience
  • Prior experience with (RIS, PACS, Speech Recognition, EEG/ECG, or OB/GYN) clinical application and troubleshooting process is required
  • Prior experience with end user application training, support, documentation and application upgrade  and HL7 interface testing required
  • Prior experience with MS Windows and UNIX Operating System, PC Hardware and Network troubleshooting is required
  • Prior experience with systems reconciliation process of patient orders and results is required
  • 3-5 years' experience with medical device application, HL7 and DICOM troubleshooting process
  • Prior experience with System QA and DICOM calibration is required
  • Prior experience with any of the ancillary service applications and clinical workflow process (Radiology, Cardiology, Neurology or OB/GYN) is a plus
  • 2-3 years' experience with report writing and SQL, VB or Crystal Reports is required
  • Provide system support through participation in 24-hour on-call rotation

Equal Opportunity Employer-Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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