Jr. App Coordinator-Epic Professional Billing-Remote

Shape Your Career and Impact Lives with Grady Health System!

Are you ready to bring your skills, compassion, and dedication to a team that truly values making a difference? Grady Health System is more than just a place to work-it's a place to grow, contribute, and achieve. We offer unparalleled opportunities for personal and professional growth. Join us in delivering life-saving care in Atlanta’s leading health system and feel the impact of your work every day.

What it is?
The Jr. App Coordinator designs, builds, tests, validates, and supports Professional Billing applications.  They are responsible for obtaining and maintaining in-depth knowledge of the application functionality, and acquiring knowledge of the operational/revenue workflows to be implemented on the system.  Jointly with each other and with the department representatives, they design a future-state workflow and build the system to support the new workflow.  They work with each other in workgroups, and across interdisciplinary workgroups, to accomplish these goals as a team.

What you do?

·         Act as the primary resource dedicated to development of application design, validation, build, testing, and support inclusive of expanding on all workflows and build knowledge.

·         Demonstrate an understanding of and performs analysis of all workflows from an intra and inter-disciplinary perspective and knowledgeable of key workflows outside of team’s scope.

·         Complete analysis, system build, testing, and support tasks. Present workflows/issues/resolutions, fields system, or workflow questions, and demonstrate key functionality according to clinical/operational/revenue priorities communicated by Clinical Manager, Project Management, key stakeholders, and decision-makers.

·         Meet timeline and quality expectations on tasks, appropriately documents workflows, decisions, issues/risks/resolutions, and meeting minutes as assigned and reports on progress continuously. Attend weekly team meetings to discuss team and project related activities, issues, changes, communications, and updates.

·         Troubleshoot reported problems and identify potential system enhancement needs or opportunities for end-user refresher training.

·         Proactively communicate if timeline or quality expectations cannot be met, proposes solutions/alternatives, escalates issues, and/ or communicates the need for help or additional resources in advance and communicates immediate production support issues.

·         Review and test build and new releases/enhancements prior to implementing in the production environment and maintains established guidelines related to build standards (logs/tracks issues, naming and numbering conventions, build trackers etc.) and Change Control processes.

·         Initiate/demonstrate intra and inter-team communication and knowledge sharing while collaborating with training on ensuring curriculum is aligned with the system build and work flows.

·         Contribute to preparation of testing scripts and materials and perform unit, integrated, and other testing tasks. Conduct testing in a structured manner and documents testing results.

·         Provide occasional on-call coverage including after hours and weekends to support the needs of the organization. Provide on-site support as needed during Go-live/Downtime events.

What you bring?

• High School diploma/GED OR Associate degree/2 years college coursework. Prefer Bachelors degree in IT
• At least 2 years of experience in IT or healthcare
• EPIC Professional Billing certification
• Hospital revenue cycle system capabilities to address process requirements 

What We Offer

• Competitive Salary & Comprehensive Benefits Package
• Growth & Development with professional development and continuing education opportunities
• Supportive Work Environment with a collaborative culture and dedicated team members
• Employee Wellness Programs to support your well-being

Please note: While this position is remote, we’re only able to hire candidates who reside in Georgia, Texas, Tennessee, North Carolina, Florida, South Carolina, Michigan, or Colorado.

Ready to make a difference? Take the next step in your career with Grady Health System-apply now and join a team that’s leading the way in healthcare!

Equal Opportunity Employer-Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity