Health Equity Access Coord.
LOCATION: 80 Jesse Hill Jr. Drive, SE, Atlanta, GA, 30303
SHIFT TYPE: Full-Time
SUMMARY
HEAC is a position that is instrumental in providing access to patients at Grady Health System. The HEAC will be assigned various projects related to healthcare access at Grady. The HEAC is responsible for effectively contacting patients for a variety of healthcare-related tasks, including but not limited to scheduling, information gathering, and follow-up. The HEAC will also be involved in projects and duties that improve community access to healthcare. Most of the work is remote, but there may be times when face-to-face is needed. The HEAC will report to the Chief Health Equity Officer. The HEAC will work as needed.
JOB RESPONSIBILITIES
Make daily calls to patients as it relates to the project on that day.
Make approximately 30 calls daily.
Attend weekly meetings with the Office of Health Equity Document, tracking patient interactions in the Epic Workflow.
Input patient interaction and referral data daily into Epic, tracking weekly metrics.
Provide daily reports to the Office of Health Equity
May require some participation in community events
Establish a professional working relationship with other leaders at Grady.
Establish a relationship with others who are on the project team
QUALIFICATIONS
Required:
Basic knowledge of Microsoft Office and Microsoft Excel.
Effective Communicator
Preferred:
Less than one (1) year job job-related experience
Equal Opportunity Employer-Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.